Which category of managerial roles includes tasks such as monitoring external information and communicating internally?

• A. Informational roles
• B. Interpersonal roles
• C. Decisional roles
• D. Technical roles

Answer: (A)

The task described focuses on handling information. In management theory, roles are grouped into informational, interpersonal, and decisional categories. The informational group centers on gathering and sharing information: the monitor scans the external environment for useful data, and the disseminator communicates that information inside the organization. Since the question highlights monitoring external information and communicating internally, it fits this informational category best. Interpersonal roles involve interacting with people (like leading or liaising), decisional roles involve making decisions (like allocating resources or negotiating), and technical roles aren’t a standard category in this framework.